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STUDENT INFORMATION, POLICIES, AND PROCEDURES
 
ENROLLMENT INFORMATION
Registration will be allowed up to the date of class start if the class has available seats and the student has met all requirements specific to that class, where applicable. Availability is based on program authorization requirements and classroom capacity. Specific entrance requirements for each class will be listed with the class description. The course start date will be the last date to enroll for any course, and students must enroll before the class start time. Students or their employers/company sponsors have three options for registration:
 
Online Registration: The easiest and most convenient way to register is online at www.willistonstate.edu/trainnd.
To view a listing of all upcoming program offerings, click here – or use the search field in the upper right-hand corner of our website. Click on a program's title to view more details and to register for that program.   
 
In-person:
TrainND Northwest
415 22nd Ave NE
Williston, ND 58801
 
Phone/Email: We are happy to complete the registration by telephone/email or answer any questions about our classes and programs. Call us at 701-572-2835 or email safety.training@willistonstate.edu.
 
Once a student is enrolled for a class, a confirmation email will be sent to the email address provided for the student.  Email and text reminders are also sent one (1) day before the class start date.
 
PAYMENT POLICY
Full payment is required to enroll in a class.  Technical programs are subject to additional payment requirements, such as a 10% deposit fee to reserve a seat in a class.  TrainND Northwest utilizes a secure server for payment processing, and all class fees are in USD (United States Dollars).  We accept Visa, MasterCard, Discover, and American Express. We also accept cash, company checks, wire transfers, and money orders made payable to TrainND Northwest.  Business starter checks are accepted; however, the business name, address, and contact information must be listed on the check. In this instance, TrainND Northwest will confirm the validity of the information provided on the check. TrainND Northwest does not accept personal or foreign checks.
 
Third-party Payment:
TrainND Northwest accepts third-party payment. The third-party payer (usually a workforce center or employer) must be pre-approved to charge and provide authorization of the registration. The authorization must include the student’s name, phone number, and email address. It must also specify what training is being authorized. Only employers and businesses may utilize third-party payment privileges. Students are not guaranteed a class seat until authorization is received.
 
Individuals are not allowed the use of third-party payment. Individuals are required to pay class fees at the time of registration. Payment plans are permitted for the CDL and crane programs.  Contact the Technical Programs Coordinator at 701-572-2835 to discuss payment arrangements.
 
Financial Assistance:
TrainND Northwest is a short-term, non-credit workforce training provider.  There is no NDUS financial aid or tuition assistance available to students.

State and Federal Funding Agencies
Students may qualify for funding or tuition assistance from state and federal agencies listed below. Students eligible for funding or tuition assistance must provide payment authorizations no later than two (2) weeks before the class start date of which they wish to enroll. 
  • Job Service North Dakota
  • Vocational Rehabilitation
  • Veteran Affairs – Post 9/11 GI Bill
  • ND Career Builders 
 
Job Placement
TrainND Northwest does not assist with nor guarantee job placement However, job recruiters are welcome to observe a training session or program and interview potential candidates.  Job recruiters must reach out to TrainND Northwest to schedule an observation.
 
STUDENT CANCELLATION, TRANSFER, AND REFUND POLICIES
Standard Policy
Cancellation: Students may cancel their registration and receive a full refund for both face-to-face and distance learning classes up until 5:00 PM Central Time the day before their class start date, unless otherwise stated for a specific course. No refunds will be issued if TrainND Northwest is notified after this time. Eligible refunds will be issued through the same method that payment was made, except in instances where payment was made by cash or if a transfer occured. These will have eligible refunds issued by check. Standard check processing may take up to three (3) weeks.
 
Transfer: Students may transfer their registration to a future class date or substitute another student up until the class start time unless otherwise stated for a specific course. The desired new class date must be given by the company or student at this time. If a new class date cannot be selected at this time, TrainND administrative staff will select and transfer the student to the next available class date. An Augusoft Lumens Student Transfer confirmation email will be sent out to the requester with the transfer information.
 
Student cancellation and transfer notifications may be requested via phone or email: 701-572-2835; safety.training@willistonstate.edu.  An email or voicemail left over the weekend or a holiday is sufficient notification.
 
Technical Program Policy
Technical programs require notification of cancellation at least two (2) weeks before the class start date for a full refund. After this time, the 10% deposit fee is nonrefundable.  No refunds will be issued if TrainND Northwest is notified of cancellation after class start. However, class registration can be transferred to another student. Technical programs include 10-day Novice Crane Training, 5-day NCCCO Operator Certification Preparation, Certified Nursing Assistant (CNA), Commercial Driver's License (CDL) Training, and the Industrial Maintenance Technology Apprenticeship Program.  
 
ONE BASIN – One Way!
The ONE BASIN One Way!® program requires pre-registration and pre-payment on all orientations. If you are unable to attend a training course, you must cancel prior to the session start time for a full refund. Late registrations, cancellations or no-shows are nonrefundable. To transfer a registration, please contact the program administrator. At this time, substitutions are not allowed. ONE BASIN One Way!® reserves the right to cancel any class that does not meet the minimum attendance requirements of students. In the event a class is cancelled, the training center will notify you and a full refund will be given. 
 
Emergency Cancellations
TrainND may make exceptions to these policies due to emergencies or unexpected situations. Examples include hospitalization, death, or severe illness of a student or student's immediate family.  In any of these cases, TrainND Northwest will work with students in transferring fees to the next available class or issue a refund.  This is decided on a case-by-case basis and may require supporting documentation as proof (i.e., a note of medical leave from doctor.).
 
CLASS CANCELLATION/POSTPONEMENT POLICY
Class Cancellation or Postponement
TrainND Northwest reserves the right to cancel a class up until the class start date, including instances in which the minimum student requirement has not been met.  If a class is cancelled, students will be notified by email, text, and/or phone call and will have the choice to be transferred to the next available class or request a full refund. A refund will be issued through the same method payment was made. Payments made by cash will have eligible refunds issued by check. Standard check processing may take up to three (3) weeks.
 
Emergency and Weather-related Cancellations
In the event that TrainND Northwest closes or has a delayed opening due to an emergency or weather-related condition, announcements will be released on the TrainND Northwest Facebook page and the Williston State College website. Emergency notifications are also sent via email and text messaging.
 
 
STUDENT CONDUCT
The WSC Student Code of Conduct outlines the rights and responsibilities and expected levels of conduct of citizens in the college community. For more information, please refer to www.willistonstate.edu.  
 
VALID PHOTO IDENTIFICATION
Students must present valid government issued photo identification on the day of each class for both face-to-face and distance learning sessions.  For multiple-day courses, ID's will only be collected on the first day of training. ID's are not scanned or copied except for CDL courses; any information will not be disclosed to any other parties and are strictly viewed for verification of student identity only.

CDL Course requirement for photocopying government issued photo identification
Commercial Learner's Permit (CLP) or CDL photo copy must be kept on file for each student that completes a training course, evaluation, or rental for a minimum of three (3) years.
 
SUCCESSFUL COURSE COMPLETION REQUIREMENTS
Attendance Policy
All classes require 100% attendance and participation in all classroom instruction and hands-on activities to be eligible for satisfactory completion. TrainND Northwest reserves the right to refuse admittance if a student arrives ten (10) minutes past class start time.  Any person(s) greater than ten (10) minutes late will be required to make-up instructions/classes missed at the next available class. Repeat offenders will be dismissed from class.
 
Evaluation Policy
Additional measures of satisfactory progress and completion will be specific to each course. Where required or appropriate, retention and competency are measured by written tests and/or practical evaluations. TrainND Northwest encourages the review of course syllabi for information on additional course completion requirements.
 
Upon successful course completion, students will be issued a student wallet card and/or certificate of completion.  Student wallet cards and certificates are issued directly to the student, regardless of who paid for the training.  Copies of sign-in sheets, student wallet cards, and certificates will be mailed to third-party payers, where applicable.
 
CERTIFICATE OR CARD REPLACEMENT
TrainND Northwest will not issue replacement cards after three (3) years from the date of class completion. Replacement cards for classes completed within three (3) years will be issued subject to payment at the time of the request. Replacement card fees: Safety Passport $15.00, OSHA 10 $75, Medic First Aid $25, IVES $25, IADC $50, all other TrainND generated cards $25.