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Professional Development

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A single employee with chronic performance problems can dominate a leader's time, and drag down the productivity and morale of an entire work group. This course builds leaders’ skills in handling chronic performance problems. They learn how to document and present a solid case for needed improvement and use effective interaction skills. Leaders identify the steps to take after the performance problem discussion to provide ongoing feedback and support, and determine if it is necessary to impose formal consequences. Prerequisite: Communicating for Leadership Success. Please Note: Please allow up to 2 business days to recieve login information and instructions to access this online course. *You will recieve all additional information via email.

Start Date: upon registration

Days of Week: Self-Paced

Tuition: $139.00

100 Seats Left



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A single employee with chronic performance problems can dominate a leader's time, and drag down the productivity and morale of an entire work group. This course builds leaders’ skills in handling chronic performance problems. They learn how to document and present a solid case for needed improvement and use effective interaction skills. Leaders identify the steps to take after the performance problem discussion to provide ongoing feedback and support, and determine if it is necessary to impose formal consequences. Prerequisite: Communicating for Leadership Success. Please Note: Please allow up to 2 business days to recieve login information and instructions to access this online course. *You will recieve all additional information via email.

Start Date: upon registration

Days of Week: Self-Paced

Tuition: $139.00

100 Seats Left



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What does trust have to do with business success? Everything. Trust is directly linked to employee engagement, retention, productivity, and innovation. Leaders who demonstrate trust and trustworthiness inspire higher levels of performance and commitment to team and organizational success. This course introduces Trust Builders, actions leaders can take to build and sustain trusting relationships, as well as common Trust Breakers that can erode or quickly break trust. Applying these skills to build trusting relationships enables people to take risks, identify and solve problems, and collaborate to achieve business results. Prerequisite: Communicating for Leadership Success.   Please Note: Please allow up to 2 business days to recieve login information and instructions to access this online course. *You will recieve all additional information via email.

Start Date: upon registration

Days of Week: Self-Paced

Tuition: $139.00

100 Seats Left



View Details »
What does trust have to do with business success? Everything. Trust is directly linked to employee engagement, retention, productivity, and innovation. Leaders who demonstrate trust and trustworthiness inspire higher levels of performance and commitment to team and organizational success. This course introduces Trust Builders, actions leaders can take to build and sustain trusting relationships, as well as common Trust Breakers that can erode or quickly break trust. Applying these skills to build trusting relationships enables people to take risks, identify and solve problems, and collaborate to achieve business results. Prerequisite: Communicating for Leadership Success.   Please Note: Please allow up to 2 business days to recieve login information and instructions to access this online course. *You will recieve all additional information via email.

Start Date: upon registration

Days of Week: Self-Paced

Tuition: $139.00

100 Seats Left



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This course helps leaders handle both proactive and reactive coaching discussions. By understanding the importance of four coaching techniques, learners can have more effective and efficient interactions. The session incorporates a fast-paced game to understand the techniques. Since both proactive and reactive coaching discussions can be challenging, participants will use their own situations to make the course especially relevant to them. Prerequisite: Communicating For Leadership Success Online 24/7 Please Note: Please allow up to 2 business days to receive login information and instructions to access this online course. *You will receive all additional information via email.  

Start Date: upon registration

Self-Paced

Location : Online

Tuition: $139.00

100 Seats Left



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Effective coaching is one of the most important drivers of team member performance. Whether leaders are guiding people toward success in new or challenging situations or helping people improve or enhance their work performance, their ability to coach and provide feedback makes the difference between mediocrity and high performance. By helping learners understand the importance of three coaching techniques and how to effectively handle both proactive and reactive coaching discussions, this course helps leaders have more effective and efficient interactions. Prerequisite: Communicating For Leadership Success Online 24/7 Please Note: Please allow up to 2 business days to receive login information and instructions to access this online course. *You will receive all additional information via email.  

Start Date: upon registration

Self-Paced

Location : Online

Tuition: $139.00

100 Seats Left



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ONLINE COURSE VERSION This foundation course introduces leaders to the essential interaction skills that are critical to leadership success. These Interaction Essentials are the core behaviors that leaders need to possess to be effective in the many situations they handle on a daily basis, such as coaching, delegating, and driving change. Leaders will learn how to meet the personal and practical needs of their team members, and how to communicate in order to spark action in others to achieve business results. They will also learn how to provide positive feedback that recognizes and motivates individuals and teams, as well as developmental feedback that helps others get back on track.

Start Date: upon registration

Days of Week: Self-Paced

Location : Workforce Training Centre-TrainND NW Location : 
  Workforce Training Centre-TrainND NW.

Room :  Not Assigned

Tuition: $139.00

98 Seats Left



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Organizations need leaders who can do more and be more in order to succeed in today's complex environment. THey need frontline leaders with strong interpersonal skills who can get things done by mobilzing and engaging others. This foundation course for most Interaction Management® courses helps leaders communicate effectively so they can spark action in others. THe course teaches leaders the Interaction Essentials they need to handle the variety of chanlleges and opportunities they encounter every day in the workplace and beyond.

Start Date: upon registration

Days of Week: Self-Paced

Location : Workforce Training Centre-TrainND NW Location : 
  Workforce Training Centre-TrainND NW.

Room :  Not Assigned

Tuition: $139.00

100 Seats Left



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Many organizations focus on technical skills as all-important to success in the workplace. Yet strong interpersonal skills are equally essential in transforming individual contributors into exceptional performers who have a greater impact in their roles. This foundational course provides individuals with a powerful set of interaction skills that enables them to communicate more effectively with colleagues and customers and, in the process, build trust, strengthen partnerships, and achieve desired results.   Please Note: Please allow up to 2 business days to receive login information and instructions to access this online course. *You will receive all additional information via email.

Start Date: upon registration

Days of Week: Self-Paced

Tuition: $139.00

100 Seats Left



View Details »
Many organizations focus on technical skills as all-important to success in the workplace. Yet strong interpersonal skills are equally essential in transforming individual contributors into exceptional performers who have a greater impact in their roles. This foundational course provides individuals with a powerful set of interaction skills that enables them to communicate more effectively with colleagues and customers and, in the process, build trust, strengthen partnerships, and achieve desired results.   Please Note: Please allow up to 2 business days to receive login information and instructions to access this online course. *You will receive all additional information via email.

Start Date: upon registration

Days of Week: Self-Paced

Tuition: $139.00

100 Seats Left



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Delegation is a critical skill for leaders in today’s “do more with less” business environment. Fewer resources, changing motivations, virtual employees, and global workforces are just a few of the challenges leaders face as they attempt to meet ever-increasing workplace demands. In this course, leaders learn the skills they need to address these challenges, gain the commitment of team members, develop individual skills and abilities, and enhance the overall capability and capacity of their teams and, ultimately, the organization. Leaders learn to identify the tasks they need to delegate, select the most appropriate individuals, assess capabilities and commitment, and plan the delegation discussion. That discussion includes the level of decision-making authority, amount of support, and methods for monitoring progress and measuring results. Prerequisite: Communicating for Leadership Success   Please Note: Please allow up to 2 business days to receive login information and instructions to access this online course. *You will receive all additional information via email.

Start Date: upon registration

Days of Week: Self-Paced

Tuition: $139.00

100 Seats Left



View Details »
Delegation is a critical skill for leaders in today’s “do more with less” business environment. Fewer resources, changing motivations, virtual employees, and global workforces are just a few of the challenges leaders face as they attempt to meet ever-increasing workplace demands. In this course, leaders learn the skills they need to address these challenges, gain the commitment of team members, develop individual skills and abilities, and enhance the overall capability and capacity of their teams and, ultimately, the organization. Leaders learn to identify the tasks they need to delegate, select the most appropriate individuals, assess capabilities and commitment, and plan the delegation discussion. That discussion includes the level of decision-making authority, amount of support, and methods for monitoring progress and measuring results. Prerequisite: Communicating for Leadership Success   Please Note: Please allow up to 2 business days to receive login information and instructions to access this online course. *You will receive all additional information via email.

Start Date: upon registration

Days of Week: Self-Paced

Tuition: $139.00

100 Seats Left



View Details »