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Professional Development

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Effective coaching is one of the most important drivers of team member performance. Whether leaders are guiding people toward success in new or challenging situations or helping people improve or enhance their work performance, their ability to coach and provide feedback makes the difference between mediocrity and high performance. By helping learners understand the importance of three coaching techniques and how to effectively handle both proactive and reactive coaching discussions, this course helps leaders have more effective and efficient interactions. Prerequisite: Communicating For Leadership Success Online 24/7 Please Note: Please allow up to 2 business days to receive login information and instructions to access this online course. *You will receive all additional information via email.  

Start Date: upon registration

Self-Paced

Location : Online

Tuition: $139.00

100 Seats Left



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Organizations need leaders who can do more and be more in order to succeed in today's complex environment. THey need frontline leaders with strong interpersonal skills who can get things done by mobilzing and engaging others. This foundation course for most Interaction Management® courses helps leaders communicate effectively so they can spark action in others. THe course teaches leaders the Interaction Essentials they need to handle the variety of chanlleges and opportunities they encounter every day in the workplace and beyond.

Start Date: upon registration

Days of Week: Self-Paced

Location : Workforce Training Centre-TrainND NW Location : 
  Workforce Training Centre-TrainND NW.

Room :  Not Assigned

Tuition: $139.00

99 Seats Left



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People are more engaged and strive for better results when they feel ownership of their work in both the process and the outcomes. Unfortunately, leaders fail to engage and reinforce this sense of ownership in performance management discussions. This course will show the positive effect of shifting the traditional role of planner and evaluator from the leader to a shared responsibility between leader and employee. This shift builds ownership with the employee and frees up time for leaders to focus on coaching and developing throughout the performance cycle. Leaders will experience how to use effective (SMART) goals to help them and their employees track progress and fairly evaluate outcomes. A well-written performance plan is also a powerful tool for leaders to use when determining where to focus their development and coaching discussions with their employees. Prerequisite: Communicating For Leadership Success Online 24/7 Please Note: Please allow up to 2 business days to receive login information and instructions to access this online course. *You will receive all additional information via email.  

Start Date: upon registration

Self-Paced

Location : Online

Tuition: $139.00

15 Seats Left



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Even the best proactive customer service skills won’t produce satisfied customers every time. Service providers need to be equipped with reactive skills too. In this course, individual performers learn how to Take the HEAT in order to turn dissatisfied, angry customers into satisfied, loyal ones. In addition, these service providers must learn how to draw out dissatisfied customers who are reluctant to express their dissatisfaction. Prerequisite: Communicating For Leadership Success. Please Note: Please allow up to 2 business days to receive login information and instructions to access this online course. *You will receive all additional information via email.  

Start Date: upon registration

Self-Paced

Location : Online

Tuition: $139.00

100 Seats Left



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This course arms a new (within their first two-three years) or prospective leader with knowledge and skills they need to confront the challenges they face early in their leader career. The course encourages the learner to think about the transitions that new leaders face and how to handle those challenges. Leaners will be introduced to three leadership differentiators that are most important to build a positive reputation as well as add to the organization’s success. Please Note: Please allow up to 2 business days to receive login information and instructions to access this online course. *You will receive all additional information via email.  

Start Date: upon registration

Self-Paced

Location : Online

Tuition: $139.00

99 Seats Left



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It's your job to find and grow your companies next leaders, make powerful leadership decisions, and navigate global complexity. It's our passion to help you confidently build a framework for success through the practice of leadership strategy, selection, development, and succession management. This lunch and learn will discuss the many benefits of the DDI leadership/Supervisor Training Programs. Lunch will be provided.   

Start date: 02/07/18

End date: 02/07/18

Weekly - Wed 12:00 PM - 1:30 PM (2/7/2018-2/7/2018)

Days of the Week : Weekly - Wed .

Location : Watford City - Rough Rider Center Location : 
  Watford City - Rough Rider Center.

Room :  Not Assigned

Tuition: $15.00

30 Seats Left



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The human-resources department (HR Department) of an organization performs human resource management, overseeing various aspects of employment, such as compliance with labor law and employment standards, administration of employee benefits, and some aspects of recruitment and dismissal. Employees are the most valuable asset in any company. An HR professional and expert will answer any HR questions you have during this lunch and learn. Topics for future HR Training Classes will be determined. Lunch will be provided.   

Start date: 02/21/18

End date: 02/21/18

Weekly - Wed 12:00 PM - 1:30 PM (2/21/2018-2/21/2018)

Days of the Week : Weekly - Wed .

Location : Watford City - Rough Rider Center Location : 
  Watford City - Rough Rider Center.

Room :  Not Assigned

Tuition: $15.00

30 Seats Left



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